Overview
This Privacy Policy describes how Westmount Music (referred to as "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from westmount-music.shop (the "Site"), or otherwise interact with us regarding the Site (collectively, the "Services"). This policy is intended to inform you, the user, of how we handle your personal data. By using our Services, you agree to the collection, use, and sharing of your data as described in this Privacy Policy.
Please read this policy carefully and contact us if you have any questions.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational needs. The revised policy will be posted on this page, and the "Last Updated" date will be modified accordingly. We encourage you to review this page periodically to stay informed of any updates.
Personal Information We Collect
Information You Provide Directly
When using our Services, you may be asked to provide personal information such as:
- Contact details (e.g., name, address, phone number, and email).
- Order information (e.g., billing and shipping addresses, payment confirmation, and email).
- Account information (e.g., username, password, and security questions).
- Customer support information (e.g., information submitted via our contact forms or through customer service interactions).
You can choose not to provide certain information, but this may prevent you from fully using our Services.
Information We Collect Automatically
We also collect certain information automatically through your interaction with our Site, known as "Usage Data," which may include:
- Device and browser information.
- IP address.
- Information on how you use our Site (e.g., pages visited, links clicked).
- Interaction with our services (e.g., cart actions, login attempts).
This data is collected via Cookies and similar technologies.
Information From Third Parties
We may also collect personal information from third parties such as:
- Our platform provider (Shopify) who processes your payment and manages your order information.
- Marketing and analytics partners that assist with customer insights, advertising, and optimization of the Site.
How We Use Your Personal Information
We use your personal information for various purposes, including:
- Order Fulfillment: To process payments, ship products, handle returns, and manage customer inquiries.
- Marketing and Communications: To send promotional emails and newsletters. You can unsubscribe at any time.
- Site Analytics: To improve the Site and enhance your shopping experience through data analysis and optimization.
- Fraud Prevention and Security: To detect and prevent fraudulent transactions or security breaches.
- Legal Obligations: To comply with legal requirements, such as tax laws or responding to law enforcement requests.
Cookies and Tracking Technologies
We use Cookies to enhance your experience on our Site by:
- Remembering your preferences and previous interactions.
- Tracking performance to improve our services.
- Providing personalized content and advertising.
Most browsers allow you to control Cookies, including rejecting them. Please note that disabling Cookies may affect the functionality of certain features on our Site.
For more information on Cookies used by Shopify, please visit Shopify's Cookie Policy.
How We Share Your Personal Information
We may share your personal information with third parties for the following purposes:
- Service Providers: We use trusted third parties to process payments, ship products, provide marketing services, and manage customer service.
- Business Partners: With your consent, we may share your information with third parties for co-branded offerings or joint promotions.
- Legal Compliance: We may disclose information as required by law, such as in response to subpoenas or regulatory authorities.
- Corporate Transactions: In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the new entity.
We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent.
Third-Party Websites and Links
Our Site may contain links to third-party websites or services. These platforms have their own privacy policies, and we are not responsible for how they handle your personal information. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Data
Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
Security of Your Information
We are committed to protecting your personal information. However, no security system is completely impenetrable. You should take precautions, such as using secure passwords and avoiding sharing your account details with others. If you suspect your account has been compromised, contact us immediately.
We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: You can request a copy of the personal information we hold about you.
- Right to Correct: You can ask us to correct any inaccurate or incomplete information.
- Right to Delete: You can request that we delete your personal information.
- Right to Object: You can object to our processing of your personal data for certain purposes.
- Right to Restrict Processing: You may request that we limit the use of your personal data.
- Right to Data Portability: You can request that we transfer your personal information to another entity.
- Right to Withdraw Consent: Where we rely on consent for processing, you can withdraw that consent at any time.
To exercise any of these rights, contact us at the details provided below.
International Data Transfers
We may transfer your personal information to other countries outside your home jurisdiction, including the UK and the EEA. These transfers are conducted in compliance with relevant data protection laws, and we ensure appropriate safeguards are in place to protect your data.
Contact Information
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us:
Email: accounts@westmount-music.co.uk
Mailing Address: 33 Hill Farm Road, ENG, SL7 3LX, UK